Philippine Airlines Contact Number
Philippine Airlines location
PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City
e-mail : webmgr@pal.com.ph
Ninoy Aquino International Airport (NAIA) location
NAIA 1 – Ninoy Aquino Avenue, Pasay City
NAIA Centennial Terminal 2 - MIA Road, Pasay City
NAIA 3 - Andrews Avenue, Pasay City
Reservations
Manila, Philippines (24 hours)
Tel : (632) 855-8888
For USA and Canada:
1-800-I-FLY-PAL or 1-800-4-359-725 (24 hours)
Flight Information/Tours and Packages
(632) 855-8888
For Australia:
1-300-888-PAL
Fulfillment Center
Manila, Philippines
e-mail : onlinebooking@philippineairlines.com
Mabuhay Miles Service Center
2/F Power Realty Building (Across Anson’s Building)
1012 A. Arnaiz (Formerly Pasay Road)
1223 Makati City
e-mail: mabuhaymiles@pal.com.ph
Office Hours:
Mondays thru Fridays 08:30 – 17:00
Saturdays 08:30 – 12:00
Mabuhay Miles Call Center
Tel: Manila – (632) 855-8888
USA/Canada - 1 (800) I FLY PAL or 1(800) 435-9725
Cebu – (6332) 340-0191
Fax: (632) 556-2800
Office Hours:
Manila/Cebu – Daily from 08:00 – 20:00
U.S./Canada – Daily from 09:00 – 17:00 (PST)
Baggage Tracing Services
Mezzanine Level, South Wing
NAIA Centennial Terminal 2
Old Mia Road, Pasay City 1300
Tel : (632) 851-3011; 832-2939
Fax : (632) 879-6028
e-mail : baggage_tracing@pal.com.ph
Cargo Reservations
Manila, Philippines
Tel: (632) 831-3061 ; 832-3059
Fax: (632) 832-3063
Career Opportunities
2F PNB Financial Center
CCP Complex
Pres. Diosdado Macapagal Avenue
Pasay City
Tel: ((632) 777-4800 locals 5448 up to 54
Telefax: (632) 556-1904
e-mail : placement@pal.com.ph
Corporate Sales
3rd Floor, PAL Learning Center
540 Padre Faura Corner Adriatico
Ermita, Manila
Tel: (632) 855-8555
Fax: (632) 708-7647
email: pr_corporate@pal.com.ph
Office Hours:
Mondays thru Fridays from 8:30am to 5:30pm (Manila, Philippines time)
Corporate Sales Fulfillment Center
Office Hours:
Mondays thru Fridays:
8:30 – 12:00
13:00 – 16:00
(Manila, Philippines time)
Reservations and ticketing requests from registered corporate accounts are accommodated daily, from 8am to 8pm.
Customer Relations
3F Mezzanine PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City
Tel : (632) 777-5939
Fax : (632) 777-5928
e-mail : wecare@pal.com.ph
Refunds
5F PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City
Tel : (632) 556-2809 or 777-4800 locals 5646 (Domestic) or 5645/5647 (International)
Fax : (632) 556-2595
e-mail : refunds_intl@pal.com.phFor Domestic Refunds:
email : refunds_domestic@pal.com.phFor online-purchased tickets Refunds:
email : onlinebooking_refunds@philippineairlines.com.PAL Gate 2, Andrews Avenue
Nichols, Pasay City 1300
Tel: (632) 852-5874
855-8000 loc 2393/2057
e-mail: sfpd@pal.com.ph