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Philippine Airlines Contact Number

Philippine Airlines location
PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City
Red Arrow e-mail : webmgr@pal.com.ph


Ninoy Aquino International Airport (NAIA) location
NAIA 1 – Ninoy Aquino Avenue, Pasay City
NAIA Centennial Terminal 2 -  MIA Road, Pasay City
NAIA 3 - Andrews Avenue, Pasay City


Reservations
Manila, Philippines (24 hours)
Tel : (632) 855-8888

For USA and Canada:
1-800-I-FLY-PAL       or             1-800-4-359-725       (24 hours)

Flight Information/Tours and Packages
(632) 855-8888

For Australia:
1-300-888-PAL


Fulfillment Center
Manila, Philippines
Red Arrow e-mail : onlinebooking@philippineairlines.com


Mabuhay Miles Service Center
2/F Power Realty Building (Across Anson’s Building)
1012 A. Arnaiz (Formerly Pasay Road)
1223 Makati City
Red Arrow e-mail: mabuhaymiles@pal.com.ph
Office Hours:
Mondays thru Fridays 08:30 – 17:00
Saturdays 08:30 – 12:00

Mabuhay Miles Call Center
Tel: Manila – (632) 855-8888
USA/Canada -             1 (800) I FLY PAL       or             1(800) 435-9725
Cebu – (6332) 340-0191
Fax: (632) 556-2800
Office Hours:
Manila/Cebu – Daily from 08:00 – 20:00
U.S./Canada – Daily from 09:00 – 17:00 (PST)


Baggage Tracing Services
Mezzanine Level, South Wing
NAIA Centennial Terminal 2
Old Mia Road, Pasay City 1300
Tel : (632) 851-3011;  832-2939
Fax : (632) 879-6028
Red Arrow e-mail : baggage_tracing@pal.com.ph


Cargo Reservations
Manila, Philippines
Tel: (632) 831-3061 ; 832-3059
Fax: (632) 832-3063


Career Opportunities
2F PNB Financial Center
CCP Complex
Pres. Diosdado Macapagal Avenue
Pasay City
Tel: ((632) 777-4800 locals 5448 up to 54
Telefax: (632) 556-1904
Red Arrow e-mail : placement@pal.com.ph


Corporate Sales
3rd Floor, PAL Learning Center
540 Padre Faura Corner Adriatico
Ermita, Manila
Tel: (632) 855-8555
Fax: (632) 708-7647
Red Arrow email:  pr_corporate@pal.com.ph
Office Hours:
Mondays thru Fridays from 8:30am to 5:30pm (Manila, Philippines time)

Corporate Sales Fulfillment Center
Office Hours:
Mondays thru  Fridays:
8:30 – 12:00
13:00 – 16:00
(Manila, Philippines time)

Reservations and ticketing requests from registered corporate accounts are accommodated daily, from 8am to 8pm.


Customer Relations
3F Mezzanine PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City
Tel : (632) 777-5939
Fax : (632) 777-5928
Red Arrow e-mail : wecare@pal.com.ph


Refunds
5F PNB Financial Center
Pres. Diosdado Macapagal Avenue
CCP Complex, Pasay City
Tel : (632) 556-2809 or 777-4800 locals 5646 (Domestic) or 5645/5647 (International)
Fax : (632) 556-2595

For International Refunds:
Red Arrow e-mail : refunds_intl@pal.com.ph
For Domestic Refunds:
Red Arrow email : refunds_domestic@pal.com.ph
For online-purchased tickets Refunds:
Red Arrow email : onlinebooking_refunds@philippineairlines.com.

For Security concerns, please contact:Security Sub-Department
PAL Gate 2, Andrews Avenue
Nichols, Pasay City 1300
Tel: (632) 852-5874
855-8000 loc 2393/2057
Red Arrow e-mail: sfpd@pal.com.ph